Ryma's Aug 12th webinar was presented by Kevin Stirtz, "The Amazing Service Guy".

You asked for more. We listened. We heard. We've done it!

In March we brought you "Intro to Twitter" and many of you said you wanted more. So here is our follow-on webinar that takes us deeper into the world of Twitter. Twitter has changed the rules of customer engagement. It's the youngest of social media tools yet it dominates the space. For many reasons, Twitter is a game changer in the world of customer engagement. Things will never be the same!

This webinar will help you dive deeper into how Twitter works and how you can use it to engage your customers better. We'll talk about how you can use Twitter as a powerful customer engagement tool. This webinar will include examples from well known companies that actively use Twitter to manage their customer relationships and brands. It will have hands-on ideas and "how-to" tools to use Twitter. And it will help you devise new ways to put Twitter to work for your brand. Don't miss this webinar!

This is an Intro / Intermediate level webinar, and minor familiarity with Twitter and basic Product Management objectives is assumed. You may want to review the March Webinar, "Intro to Twitter".